Privacy Policy

Last updated: 1 June 2025 Marabese and Bevan Ltd, trading as Letchworth Tiles & Bathrooms is committed to protecting and respecting your privacy. 
 
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or contact us. 
 
1. Who We Are.
We are Marabese and Bevan Ltd, trading as Letchworth Tiles & Bathrooms, a UK-based business specialising in tiles, bathroom products, and trade supplies.
​Registered office address:
Unit 25 Woodside Industrial Park
Works Road
Letchworth Garden City
Hertfordshire
SG6 1LA
United Kingdom

Company number: 15293613
VAT number: 455 8363 63
Email: sales@ltb.co.uk
Phone: 01462 4807162

2. What Information We Collect.
We may collect and process the following personal data:
Contact details (e.g., name, email address, phone number)
Order information (e.g., delivery address, items purchased)
Website usage data (via cookies – see section 6)
Enquiries submitted through forms or via email
Trade account information (if applicable)​

3. How We Use Your Information.
We use your data to:
Respond to your enquiries and provide customer support.
Process and fulfil orders.
Manage trade accounts.
Improve our website and services.
Send updates or offers (only if you’ve opted in)​

4. Legal Basis for Processing.
We process your data under one or more of the following bases:
Consent (e.g., signing up to our newsletter)
Contract (e.g., fulfilling your orders)
Legal obligation (e.g., maintaining transaction records for tax purposes)
Legitimate interest (e.g., enhancing customer experience)

​5. Sharing Your Information.
We do not sell your personal data. We may share it with:
Delivery couriers or logistics partners.
IT service providers and website hosting platforms.
Payment processors (where applicable)
All third parties are required to handle your data securely and in accordance with UK GDPR.

6. Cookies.
Our website uses cookies to enhance your experience and analyse website traffic.
You can accept or reject non-essential cookies via our cookie banner.
For more details, please refer to our [Cookie Policy].

7. How Long We Keep Your Data.
We retain personal data only as long as necessary to:
Fulfil the purposes set out in this Privacy Policy
Comply with legal and regulatory obligations

8. Your Rights.
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time (where applicable)Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at sales@ltb.co.uk.

9. Changes to This Policy.
We may update this policy from time to time. Any changes will be published on this page with the updated date.

10. Contact Us.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Marabese and Bevan Ltd t/a Letchworth Tiles & Bathrooms
Unit 25
Woodside Industrial Park
Works Road
Letchworth Garden City
Hertfordshire
SG6 1LA
United Kingdom
Email: sales@ltb.co.uk
Phone: 01462 480716